Michael brings his management skills to Cross Docks having worked for major FMCG brands at Toll Logistics, where he managed deliveries to multi-nationals including Coles supermarkets. Approaching a decade of service Michael brings his amazing energy to Cross Docks and continues to be known and respected for his positive attitude.
His energetic approach to work rubs off on his team. Our customers benefit as he creates an efficient and customer focussed environment, allowing him to easily manage our Leo Court facility which contains over 15 accounts and a casual and fulltime workforce of almost 50 people.
By always focusing on the customer, he implements procedures to improve operational efficiency, focusing on offering support, improving speed and ensuring deadlines are met. Michael is an important and valued member of the management team.
Bikram joined Cross Docks Australia 16 years ago just as the business was hitting it’s stride and has been a pivotal employee. Bikram is one of our most dedicated and long serving employees and our longest serving manager. Today, he continues to play an instrumental advisory role to customers and a leadership role to his team.
He is constantly recognised for his attention to detail and precision in everything he does. These inherent qualities give him the necessary skills to meet warehouse operations financial objectives by forecasting requirements, scheduling expenditures and initiating corrective action.
With more than 15 years experience he has a sound knowledge of regulatory environments including OHS and trade union compliance. He has lived and breathed the Cross Docks culture and sets a wonderful example for all new staff who join the business, providing mentoring, training and upskilling for employees showing initiative and potential.
Bikram oversees our Gilbertson Road site, a space of 20,000 square metres, with an employee roster of over 50 casual and permanent staff and over 35 clients. He is the first point of contact for key clients, and valued for his honest and open communications. With an outstanding record of meeting and exceeding expectations, Bikram is the embodiment of excellence that our business strives for.
In 2004, Shan founded Cross Docks Australia after many years experience in the freight and logistics industry. This year we celebrate 20 years of success in business! In two decades Cross Docks has transformed from a small start-up with just one employee and two investors, to a thriving business which today turns over in excess of $10m. This sustainable growth belies the incredible value we have created for our clients.
Our clients range from global, household names to local boutique enterprises, from shoe retailers to children’s prams but what they all have in common is an understanding of how transformative it can be to have someone managing the movement of your stock. Shan has strategically chosen clients to whom he can provide the highest standard of service and who see working with Cross Docks as a partnership. He always puts his feet firmly in the shoes of his customers.
Operating a business over a period of steady growth has seen Shan’s role develop from managing the entire operation to now investing in highly skilled operation managers where he can delegate and mentor. Shan has created a strong, experienced and positive workplace by investing in staff development and leadership training programs.
Shan is never afraid to do things differently and this attitude is paramount to the service his clients experience.