We’re here to deliver on your promises
When you need a RELIABLE, AGILE, EFFICIENT warehouse manager – you can count on us.
Our Performance Tools
Our job is to make our customers job easier. We measure twice and cut once and we use four key performance tools to deliver exceptional levels of customer service.
Agility
Whether it’s transitioning your stock, a global pandemic or a seasonal spike we are always prepared and pro-active to shift gears when needed. Our goals are the same as our yours – to deliver a consistent customer experience, every time. We’re ready when you are.
Automation
Our Warehouse Management System is at the core of our business. We have continued to invest and improve the functionality of the system to better benefit our customers. Real time data and reports that are easy to understand give our customers the power to make informed business decisions to maximise productivity.
Attitude
Attitude – is everything ! Our team of close to 100 staff are trained and focused to reach the same goals as our customers.Getting the right product, to the right place at the right time. Every product and every brand in our warehouse – we treat as it it’s our own. We love what we do.
Accuracy
Our WMS capabilities include a perpetual 24/7 counting process called automated cycle counting. It’s like doing a stock-take 15 days a day on each product, removing the risk of errors and increasing accuracy.
Our Services
When you choose Cross Docks to manage your most important asset, you’ll get an unparalleled level of customer service.
We have a proven track record of ensuring the right product, is in the right place – at the right time. Our goals are the same as our customers.
We aim for exceptional customer service every time a product is ordered.
Warehouse Management
Contract Logistics Services
Electronic Management & Trading
Electronic Pack, Pack & Dispatch Management
Warehouse Management
Contract Logistics Services
Electronic Management & Trading
Electronic Pack, Pack & Dispatch Management
Thinking of switching from your current 3PL or outsourcing for the first time?
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In 2004, Shan founded Cross Docks Australia after many years experience in the freight and logistics industry. This year we celebrate 20 years of success in business! In two decades Cross Docks has transformed from a small start-up with just one employee and two investors, to a thriving business that, in the last year, has helped our clients move more than $350 million worth of retail goods. This sustainable growth underpins the incredible value we have created for our clients.
Michael brings his management skills to Cross Docks having worked for major FMCG brands at Toll Logistics, where he managed deliveries to multi-nationals including Coles supermarkets. Approaching a decade of service Michael brings his amazing energy to Cross Docks and continues to be known and respected for his positive attitude.
Bikram joined Cross Docks Australia 16 years ago just as the business was hitting it’s stride and has been a pivotal employee. Bikram is one of our most dedicated and long serving employees and our longest serving manager. Today, he continues to play an instrumental advisory role to customers and a leadership role to his team.