Head office: 3/1 Gilbertson Road
Laverton North, Victoria, Australia 3026
Phone: +61 3 9368 8333 | Fax: +61 3 8368 2851 | Email: info@crossdocks.com.au
Cross Docks Australia is a
specialist provider of
logistics services.

We tailor solutions to the
specific needs of our clients
providing services that are
Professional, Proficient
and Precise.

Why Outsource?


Do you really know your true warehouse operational costs?

Most companies fail to put a true price on their warehousing and distribution costs, taking in only the most tangible costs such as transport. You are probably paying a lot more than you think!

Consider how much you pay for:

  • Warehouse lease or purchase
  • Purchase, lease and maintenance of forklifts, pallet jacks, reach trucks
  • Racking, shelving, packaging and other consumables
  • Communications, phone and utility bills
  • Information Technology and Warehouse Management Systems or how much these investments will be in the future.
  • Salary costs of warehouse staff including Superannuation Surcharges, Workers Compensation, Work Cover Insurance and other overheads
  • Training and OHS
  • Recruitment and rostering
  • Employee overtime for the busy periods
  • Employee under-employment during quiet times
  • Transportation
  • YOUR time spent out of the business either physically handling the stock (such as performing stock takes) or chasing things up on the phone (not meeting orders in full, back logs stock loss etc)

If you add up all those costs and divide it by the number of physical items or units that you sell, you will start to get a sense of how much your costs are. We take this burden away from you, replacing all these individual expenses with a bundled ‘fixed cost per unit’ price ensuring you are never stung with extra hidden costs.

Our Price Guarantee:

Our pricing structure is Activity Based meaning you pay a ‘per unit cost’ for your products. We will not hit you with extra hidden costs, which enables you to budget and forecast with greater ease and accuracy.


Loss of control?

Many of our long-standing customers initially had fears of outsourcing.  They felt that by losing the physical presence of stock on their premises or leased warehouse, this equated to a loss of control of their process, a risk of sales loss and an increase in total cost.  NOTHING COULD BE FURTHER FROM THE TRUTH.  

In fact, by outsourcing to a dedicated, specialised, thorough and goals orientated business like Cross Docks Australia, we can provide you with more control, transparency, accuracy and help to increase sales, while potentially decreasing your total logistics costs.

By outsourcing, you are likely to focus on your core competencies, free up working capital, have better control of your cash flow and sales forecasting, increase sales and minimise OH&S risk.  It would allow you to re-deploy your existing staff to other tasks such as focusing on the strategic growth and direction of your business.

Third party specialists have the benefit of attracting and retaining skilled staff and management, with industry specific experience and disciplines.

As your business grows, there would be no need to consider outlaying part of your well-earned profit in the purchase or lease of a bigger or second warehouse.


OUR business success depends on YOUR business success.
We never compromise on the quality of our service.
We are always professional, proficient and precise.

The Value of Outsourcing

Partnering with Cross Docks Australia allows you to focus on product development, product sourcing and sales, whilst we focus on the most commercially viable solutions to get your products to market. Below are just some of the ways your business can benefit from more efficient Supply Chain Management.

  • Only pay for what you use:

Activity based pricing structures mean that you only pay for the services that you use as opposed to having to continually pay your own staff once the work is complete. Cross Docks Australia operate and manage a large pool of casual staff that we can utilise when the work is there and deploy elsewhere when it is not. Saving you on salary costs and overtime.

  • Effective labour & resource management during cyclical peaks and troughs:

Cyclical peaks and troughs are a reality in today's demanding supply chain world. Stock is inevitably imported and comes in concentrated batches. Cross Docks Australia's core functionality is to ensure that these peaks and troughs are managed effectively, so that our client's businesses experience little or no interruption

  • Attention to detail:

Complex tasks are managed efficiently by our professional management and floor staff.
Cross Docks Australia's service offering includes specialised picking & packing, scan packing, re ticketing, retail replenishment and kitting & assembly work to name a few. Many of these “one off” jobs require focus and expertise that Cross Docks Australia employs on a daily basis.

  • Reduce Senior Management focus on logistics allowing them greater focus on core activities:

Supply chain management is our core functionality at Cross Docks Australia, which allows your Senior Management staff to focus on their core functionalities, such ad product development, product procurement, and sales and marketing.

  • We invest on your behalf:

Cross Docks Australia have invested a great deal of capital to ensure that our objectives and those of our customers are met.  Such investments include:

  • Racking and shelving
  • Materials handling equipment such as forklifts, reach trucks and pallet jacks
  • Sophisticated Technology including the ISIS Warehouse Management System
  • Consumables
  • Economies of Scale

At Cross Docks Australia we operate over 15,000 square meters of warehouse space in Melbourne, which means we can cope with seasonal fluctuations and support

  • Occupational Health & Safety

Does your warehouse meet the legislative OHS standards?

Are your offices cluttered with boxes of stock on the floor?

Do your employees or customers have to negotiate boxes and overflowing racks in your warehouse or office?

If a WorkSafe Inspector entered your workplace tomorrow there is the possibility that they would not class your business as safe and could potentially shut you down until these things are fixed.

Meeting OH&S legislative requirements can be a time consuming and cumbersome process. At Cross Docks Australia we meet all Victorian and Federal legislative requirements, from holding regular OH&S Committee meetings to conducting quarterly Site Safety & Hazard Inspections. We believe everyone has the right to work in a safe and healthy work environment and that everyone has a responsibility to help to maintain this environment. But for you, it is just one less thing to worry about.

Please contact us for more information on how we can help your business.

(©) copyright Cross Docks Australia pty ltd. All rights reserved.