Cross Docks Australia increased their warehouse capacity to more than 20000sqm this week, with the opening of their third multi-user distribution centre. The Melbourne based company opened the new facility in response to increased growth and expansion of their client’s businesses, and in particular to house and service their latest customers AZ Designz and mila&milo.
The fully racked, state of the art facility has implemented ISIS WMS (warehouse management system) and runs on RF (radio frequency) which dispenses with the need for picking slips. This increases productivity due to improved order turnaround time and increased inventory accuracy.
The new centre will now host a number of new and exiting clients. One such client is AZ Designz, a rapidly expanding company which imports a contemporary range of tech gear such as compendiums, laptop bags and ipod accessories. They were previously operating their logistics services in-house but saw the need for a 3PL when their distribution requirements became increasingly complex and difficult. Warehousing and distribution is a simple process in concept but one that can cause a lot of problems if things are not run efficiently and with proper processes in place.
Cross Docks Australia’s Managing Director Shan Manickam was on the ground this week to ensure a smooth transition for their most recent client. “The partnership with AZ Designz is a great opportunity for both businesses. We are proud to be able to offer them a state of the art distribution centre and accompanying logistics services that enables AZ (Designz) to concentrate on what they do best, without the headache of the distribution part.”
But far from resting on his laurels Mr Manickam sees this is as only the beginning. “For Cross Docks the new facility is just the start. At the end of the day our business is about relationships and we are constantly trying to raise the bar when it comes to delivering a service that is specific to the needs of each individual client.”