Cross Docks Australia have partnered with boutique children’s clothing label mila&milo to deliver benefits to the business.

Mila&milo specialises in importing and distributing premium quality Dutch clothing and accessories for children. When mila&milo first engaged the services of Cross Docks Australia, there were four major benefits we aimed to deliver:

BUY MORE TIME: More time to focus on core competency:
An understanding of operations is important, however mila&milo identified that it wasn’t their field of expertise. “Many business don’t anticipate how time intensive operations are”, says Cross Docks Australia’s Managing Director Shan Manickam. “It’s the time spent receiving stock, putting it away, picking orders, packing them up and sending off, that is to say nothing of storage costs, maintaining stock inventory and the cost of your own time to do this.” By outsourcing this aspect of the business to Cross Docks, mila&milo were able to focus on their core competencies of research, buying, fostering relationships with existing clients and developing new business, confident that the back end of the business was under control. We believe many small business people don’t value their time in performing these tasks, tasks we can do a lot more efficiently, thus allowing you to focus on expanding your business.

FITS LIKE A GLOVE: A tailored warehousing and distribution solution: On meeting with mila&milo, Cross Docks Australia’s first job was to ascertain the specific needs of their prospective client. Rather then fitting a square peg in a round hole, Cross Docks Australia developed a tailored solution to fit the growing needs of the business. Cross Docks Australia also offered warehouse growth capabilities with the space and flexibility to cater to fluctuating stock levels, seasonal variations or increased demand for stock.

KEEP IT SIMPLE: Simplifying the rate and streamlining costs: Of course great service is important but the vital thing was for mila&milo to achieve this within their logistics and warehousing budget. Cross Docks Australia offered mila&milo a fixed cost per unit arrangement which offers a simplified invoicing system and allows mila&milo to accurately predict what their logistics costs will be. This simple system improves budget forecasting and reduces the difficult and time-consuming process of deciphering what costs were for what service.

CONTROL AT THE TOUCH OF A BUTTON: Control and transparency of stock and stock movement Many businesspeople fear a loss of control when outsourcing a part of their business but with Cross Docks Australia, mila&milo were able to achieve constant visibility of their inventory and stock movement. With the RF (radio frequency) pick and pack system the data movement is visible through a web-based inventory system. This gives mila&milo real-time access to every detail of their stock and the ability to interface/integrate IT systems also decreases the double handling of data.

In the business of logistics and warehousing there is no product to sell; we instead rely on fostering strong client relationships and delivering the most efficient processes, resulting in unbeatable service. All of these ingredients are vital to a successful 3PL (third party logistics) business and go to the core of the Cross Docks Australia philosophy of being Professional, Proficient and Precise.