Cross Docks Australia were pleased to welcome AZ Designz into its new multi user warehouse this month. The partnership has provided AZ Designz with a logistics solution that solves many of its distribution problems, offering a valuable service that improves efficiency and provides advantages that flow on to its customers.

AZ Designz is a rapidly expanding, multi-million dollar organisation which supplies a vibrant and contemporary range of tech gear such as bags, compendiums, laptop cases and ipod accessories. Since its inception in 1993, AZ Designz (AZD) had been handling the logistics processes in house. However the company had expanded at such a rapid pace that distribution requirements had become more complex and laborious. Despite the boom they relied on inefficient and costly methods to fulfil orders, such as manually printing pick slips, invoices and despatch labels, and couriering them to the warehouse on a daily basis. They needed another solution that improved efficiency and visibility so that they could focus on their core competencies.

Cross Docks Australia were able to offer a logistics service that improved order turnaround and supply times for AZD. A dashboard via a Virtual Private Network (VPN), together with Radio Frequency (RF) scan packing technology allowed absolute transparency of inbound and outbound stock movement, inventory availability, order status and any other pertinent information, in real time.

Cross Docks Australia were able to offer value to AZ Designz by providing a host of other benefits that increased the efficiency of the business, allowing the team to focus on what they do best; supplying quality design at an affordable price without the distraction and headaches of a cumbersome backend system. These include:

• Real-time visibility: The VPN provides AZ Designz real-time access to order and despatch information, so they can confidently assess sales data and other product information.
• Reduced costs: Improved logistics processes eliminate the need for costly couriers, reduce both time delays and the potential for lost documentation that come from manual handling of data.
• Improved staff utilisation: Administration staff members are freed from performing time consuming tasks like printing off labels and chasing up orders with the warehouse, as well as time spent on the warehouse floor itself.
• Improved customer service: Improved visibility leads to superior customer service. The sales team have direct access to order status, improving dialogue and providing their customers with up-to-date order information.

Cross Docks Australia provided AZ Designz with a logistics solution that solved many of its distribution problems. With improved efficiency and visibility of its operations, the AZ Designz team can focus on producing and selling its unique brand of bags knowing the end result will be increased sales and bottom line contribution.